The Manitoba government is making sure families and businesses may pick up cheques and other essential mail by opening pickup and drop-off locations across the province, effective November 20.
If you currently receive your payments or benefits by direct deposit, you will not be affected by the postal disruption.
Manitobans can pick up their essential mail at various locations across the province. Please review the listings below to find the right location. Manitobans can also drop off mail for the provincial government at any location. Letters must be addressed to a specific department including the room number, street address and city or town. If you are unsure which location serves your community, please refer to this listing.
All offices are open Monday to Friday from 8:30 a.m. to 4:30 p.m. unless otherwise indicated. If you are not sure which location has your cheque or other essential mail, or have other questions please call Manitoba Government Inquiry at 1-866-626-4862 (toll-free) or 204-945-3744, or www.gov.mb.ca/contact/index.html.
Please bring proper identification with you. You will need to show one piece of photo ID or two pieces of non-photo ID with current address.
People who are picking up cheques or essential mail on behalf of another individual must complete and sign this authorization letter. If this letter is not provided, the mail cannot be released.
Businesses who are sending an employee or courier to pick up cheques or essential mail, please provide a letter of authorization on letterhead. Business owners can use their business card along with proper identification to pick up mail.
If you are picking up a tax refund on behalf of a business, a completed Authorization or Cancellation of a Representative form is also required.
Individuals in Winnipeg and surrounding areas who received an email advising their application was processed and completed can pick up their documents at 777 Portage Avenue in Winnipeg. All applicants will be contacted directly to confirm the distribution centre where you can pick up documents.
All apprentices expecting funding support payments should email AM_Support_Services@gov.mb.ca. All other inquiries can be directed to apprenticeship@gov.mb.ca.
In Winnipeg, cheques are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
In Winnipeg, cheques are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
In Winnipeg, cheques are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
For information about your Disaster Financial Assistance cheque and where you can pick it up, please contact your recovery advisor at 204-945-3050 in Winnipeg, or toll-free in Manitoba 1-888-267-8298. Please have your claim number ready when you call.
In Winnipeg, disaster financial assistance cheques are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
In Winnipeg, facility payment cheques (including subsidy) can be picked up at the Norquay Building - Basement Level, 401 York Avenue. Reimbursement cheques and licenses can be picked up at 114 Garry Street in Winnipeg.
A drop box is also available outside the front entrance of 114 Garry Street in Winnipeg for all other documentation. The drop box is accessible 24 hours a day, 7 days a week.
Outside of Winnipeg, facility payment cheques (including subsidy), tuition reimbursement cheques and licenses can be picked up at:
These items can be picked up at:
For recipients
Cheques are available from the EIA office that you receive services from. For those receiving services from Access Downtown at 640 Main Street or 755 Portage Avenue in Winnipeg, December benefits will be available at 111 Rorie Street from November 28 to December 4, 2024.
If you are unsure or need to make alternate arrangements to receive your cheque, call the EIA service centre at 204-948-2888 or 1-855-944-8111 (toll-free).
For landlords
In Winnipeg, EIA cheques are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
In Winnipeg, cheques are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
In Winnipeg, clients can pick up their cheques at the Norquay Building - Basement Level, 401 York Avenue, Winnipeg.
Outside Winnipeg, cheques can be picked up at:
In Winnipeg, clients can pick up their cheques at the Norquay Building - Basement Level, 401 York Avenue, Winnipeg.
Outside Winnipeg, cheques from the Maintenance Enforcement Program can be picked up at:
For information on how and where to obtain your family support payment, please call 204-945-1761 or email ManitobaMEPInquiries@gov.mb.ca.
Payment methods to the Maintenance Enforcement Program are unchanged during the postal disruption.
New and replacement Manitoba health cards and out-of-province certificates can be picked up at:
Call 204-945-0575 or 1-866-332-5077 (toll-free) or email mjsd@gov.mb.ca for information about your cheque and where to pick it up.
For recipients
In Winnipeg, cheques will be available for pick up at 114 Garry Street. Outside Winnipeg, cheques will be available at the nearest Families office.
Please call 204-948-6773 or 1-877-830-1044 if you have any questions or to make alternate arrangements to receive your cheque.
For landlords
In Winnipeg, cheques can be picked up at the Norquay Building - Basement Level, 401 York Avenue, Winnipeg.
Cheques for these programs can be picked up at:
Please note that your licence pick-up location is determined by the mailing address on your licence application form.
In Winnipeg, private investigator and security guard licences are available for pick-up at the Norquay Building - Basement Level, 401 York Avenue, Winnipeg.
Outside Winnipeg, they can be picked up at:
In Winnipeg, cheques are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
Payment of provincial fines can be dropped off at the Norquay Building - Basement Level, 401 York Avenue in Winnipeg. They can also be dropped off at:
In Winnipeg, provincial superannuation cheques are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
Tax return due dates remain unchanged. More information is available online about provincial tax returns and refunds.
If you regularly receive cheques by mail from the Public Guardian and Trustee, please phone your contact person directly to make alternate arrangements.
In Winnipeg, refund cheques are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
In Winnipeg, trade vendor and landlord cheques are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
In Winnipeg, tuition reimbursements are available at the Norquay Building - Basement Level, 401 York Avenue. They can also be picked up at:
Call 204-954-4321 or 1-855-954-4321 (toll-free) for more information about your cheque and where to pick it up.
For information, visit vitalstats.gov.mb.ca or call 204-945-3701 or 1-866-949-9296 (toll-free).
Important note: These locations only have provincial essential mail. This does not include federal mail (Government of Canada payments, employment insurance, Canada Child Benefit) or mail from utilities such as Manitoba Hydro or Winnipeg Water.